I don’t often post other peoples’ content.
But I thought this was such a great presentation about why “online” continues to be a disruptive technology.
It encompasses beautifully why putting “eLipstick” on the pig of a fragmented legacy organisation doesn’t meet customers’ service and experience expectations.
There have been 2 comments so far
1 Lisa Welchman // May 5, 2010 at 04:48
Hi. Thanks for posting this. I’m glad you found it useful. I like the term “eLipstick.” Does that mean we can say “eLipstick on digi-pig?” Cheers. Lisa
2 Simon Kirby // May 5, 2010 at 16:51
Hi Lisa,
The financial markets in Europe are burning down today. But your comment made me smile! Thank you!
Best
Simon
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