This is an excellent government customer service innovation from Singapore. If you need to go to a health clinic, it’s useful to know how long you need to wait. By giving customers this information, clinics can cut costs by smoothing out service demand peaks.
Innovation to manage government health service demand
May 5th, 2010 by Simon Kirby · No Comments yet - click here to leave yours
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Topics: Customer service · Government · Service innovation |
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